Did your organization meet its 2014 growth goals? The year is rapidly coming to a close and if you did not meet your 2014 growth goals what makes you confident that 2015 will be any different? We all know what Einstein said about doing the same things over and over again hoping for different outcomes…Insanity!!
As competition in hospice and home care continues to grow so does the quest for finding a competitive edge. The fundamental edge of service excellence is becoming a “front and center” strategy to support growth. Without excellent service you run the risk of losing your reputation and referrals. The lifeblood for any business!
What are your thoughts on a CON growth strategy?
Winning this CON will have meant the hospice awarded this gem strategically identified applying for CONs as a growth strategy.
One of the biggest CON’s will be awarded this December for Hillsborough County, Florida (Tampa area). The hospice that receives this CON will be guaranteed the ability to service at least 500 to 600 patients and strengthen their financial performance!
Winning this CON will have meant the hospice awarded this gem strategically identified applying for CONs as a growth strategy. Further, whoever wins this CON was willing to do the “heavy lifting” required to meet all the specifications and requirements needed to meet all the application criteria.
Helping your referral sources, patients and staff deal with caregiver burn-out during the holiday season is a way of developing relationship equity with these key groups you work with. Below is a holiday communication I sent out to many groups and families my Personal Care Home Care Company, Homewatch CareGivers works with. Please feel free to use this piece for groups and people you work with.
Every organization is looking for an “edge”. How to better serve more patients and grow! Be in a strong position to be part of an ACO or participate in bundle payment. Etc. If I had one specialty program to implement in 2015 it would be an Oncology Home Care Specialty Program; especially if your organization offers both Home Care and Hospice. In a past life, I ran an Oncology Home Care Specialty Program. Let me share with you 8 reasons I would recommend you seriously consider this specialty program.
Be Careful With Palliative Care!!!
From a business perspective, unless you truly understand your objectives as to why you want to add Palliative Care to your Hospice and Home Care mix, you may be leading your organization astray.
There was a big buzz in Phoenix last week at the NAHC Annual Meeting. Everyone was talking about Palliative Care. And some seeing it as the next great panacea!!
My thoughts. BE CAREFULL!!! From a business perspective, unless you truly understand your objectives as to why you want to add Palliative Care to your Hospice and Home Care mix, you may be leading your organization astray.
Avoiding Staff Burn to Support Healthy Growth
Using after-hour and weekend staffing for phone triage as one way to alleviate staff burn out and apply resources to support growth.
Hello, my name is Allan Ross, Operations Director for Hospice-On-Call which is a hospice specific triage call center. We are an auorthoty in hospice and home care telephone triage coast-to-coast. We help hospice and home care companies handle there after-hour and weekend staffing for phone triage as one way to alleviate staff burn out and apply resources to support growth.