New Book: A Son’s Journey – Taking Care of Mom and Dad

I am proud and thrilled to announce “A Son’s Journey: Taking Care of Mom and Dad,” officially launches on July 13th, 2015, and will have all copies available to purchase. I am eternally grateful of the hard work that I and my colleagues have put into this book, as it has become an important part of my professional career as an author, speaker and coach. All the preparation, editing, and everything down to the last detail couldn’t have been accomplished without their expertise. With that being said, check out my brief video of what the book entails, and how it can be of use to you and your loved ones!

Please contact me with any questions regarding the book, speaking or consulting, at 734-658-6162, Or, Ava Frakes, Public Relations Coordinator, at 313-919-0878 or

5 Signs Your Culture Will Not Support Growth

Most hospice and home care organizations want to grow, but not all organization do (or are not willing to do) what is necessary to grow. Where does your organization stand?

What you will learn from relationship mapping?

There are a number of other people in the hospital who are critical to referral development. Learning how to relate to these people on value will help pave the way to the referral promise land.

Aging in America – Things That Make You Feel Old

Knowing the things that make people feel old can be valuable especially as you work with Independent and Assisted Living Communities.

What are your thoughts on a CON growth strategy?

Winning this CON will have meant the hospice awarded this gem strategically identified applying for CONs as a growth strategy.

Be Careful With Palliative Care!!!

From a business perspective, unless you truly understand your objectives as to why you want to add Palliative Care to your Hospice and Home Care mix, you may be leading your organization astray.

The Most Unrecognized Powerful Marketing Tool You Have – The Home Health Aid

With some coaching and tools, your HHAs can help build your facility based business.

Avoiding Staff Burn to Support Healthy Growth

Using after-hour and weekend staffing for phone triage as one way to alleviate staff burn out and apply resources to support growth.